Privacy Policy

THANK YOU FOR VISITING THECUT.ORG.UK!

The Cut (the Organisation) is based in Halesworth, Suffolk. newcut.org (the Site) is its’ online service to enable you to purchase tickets to films, shows, concerts and other music gigs and performances playing at our venue or organised through us (the Services). This Privacy Policy explains our intent with any information we receive from you and also a brief summary on how we store or remove your data.

By contacting us, using our services or visiting our website, which is owned and controlled by The Cut you are accepting and consenting to the practices described in this policy unless you inform us otherwise.

INFORMATION WE COLLECT

When buying tickets through our Site, we may collect information from you, as described below:

Information automatically collected: When purchasing tickets through the Site we may automatically collect the following information:

technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

When purchasing tickets by telephone information collected may include but not be limited to your full name, your home address, your contact phone number or your email address.

OTHER INFORMATION:

Cookies: A cookie is a small piece of data that is sent to your Internet browser from a Web server and stored on your computer’s hard drive. Cookies are often used to provide you with a customized experience. At no time is any personal information stored within one of our cookies. Accepting cookies through your browser is a personal choice and can be disabled in your browser settings.

Marketing Communication: If you opt-in through a form on our website to receive our marketing communication with news, updates and events, we will ask you for your email address. This is completely optional and you will be sent a confirmation email to assure you that you’d like to sign up for this feature.

WHERE INFORMATION IS PROCESSED

The Organisation is based in Halesworth, Suffolk UK. No matter where you are located, you consent to the process and transfer of your information in and to the U.K.

WHAT WE DO WITH YOUR INFORMATION

We use the information you provide in a manner that is consistent with this Privacy Policy. We ask for your full name and home address so we are able to send your tickets straight to your door, should you wish to have them delivered. We also require a telephone number or email address. We use this so we are able to contact you swiftly and promptly in case of any show cancellations, changes or problems. We will never contact about any subject other than your connection to The Organisation. All data is processed in-house, we do not share your details other than third party processors such as Ticketsolve.

If you have opted-in to receive marketing communication your email address will be used to facilitate this transfer. We do not automatically add your contact details after purchasing tickets through The Site. Any marketing communication you do receive will contain instructions to “opt-out” should you wish to stop receiving. In addition, if you “opt-out” any details supplied to us through our registration form will be removed from our database.

Examples of how we use information includes (but not limited to);

To administer our services, and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purpose

To improve our site to ensure that content is presented in the most effective manner for you and for your device

To allow you to participate in interactive features of our services, when you choose to do so

To keep our services, site and premises safe and secure

To measure or understand the effectiveness of our service.

OUR DISCLOSURE OF YOUR INFORMATION

The Organisation does not sell any of your information. Any information you supply to us we hold in the highest regard and strive to keep safe and out of public view. Should the need arise where we need to transfer your data, we will ask for your consent. We may disclose your information if required to do so by law or in the ‘good faith’ belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of the Company or Related Companies, (iii) protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.

EXCLUSIONS

This Privacy Policy does not apply to any information collected by us other than information collected through the Services. This Privacy Policy shall not apply to any unsolicited information you provide to us through the Services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as suggestion forums, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively Unsolicited Information). All Unsolicited Information shall be deemed to be non-confidential and we shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

CHILDREN

Anyone under the age of 16 is not permitted to use our Services. We do not knowingly collect any personal data from anyone under the age of 16. If you are the parent or guardian of a child under the age of 16 and you believe he or she has disclosed personal information to us, please contact us.

LINKS TO OTHER WEBSITES

This privacy policy only applies to this Site and Services. The Site may contain links to other websites (the External Website(s) that are not operated or controlled by us. This privacy policy does not cover any data collected from an External Website. Links to External Websites do not imply that we endorse or have reviewed them. Should you wish to know more about the privacy policy of an External Website it is advised to contact them directly.

SECURITY

We try our hardest to make sure your data is not seen by anyone who isn’t a trusted employee at The Organisation. While we take safety very seriously, it doesn’t mean there won’t ever be an error or flaw in internet or email transmission. We ask you to bear this is mind when sending us information or details about yourself via email or our Services.

CONTACTING US

Changes may occur to this privacy policy. Should you have any questions about your data, or wish to have your data removed from our database, please contact info@thecut.org.uk